At Careism, customer satisfaction is our priority. Please review our return and exchange policies carefully:

Returns

  • We accept returns only for defective or damaged products.
  • If you receive a damaged product, please contact us within 5 days of receiving your order.
  • To initiate a return, call us or email our support team and share your concern with clear photos of the product.
  • Refund decisions will be made after inspection.
  • Shipping costs for returns will be borne by the customer.

Exchanges

  • Exchanges are accepted only if the product bottle is unopened and unused.
  • You must claim the exchange within 5 days of receiving your order.
  • Exchange shipping charges will be the responsibility of the customer.

Shipping Time

  • Orders are typically delivered within 5-6 business days across Pakistan.
  • For Karachi, deliveries are made within 48-72 hours.
  • In rare cases, delivery may be delayed due to operational reasons. We will inform you promptly in case of any delay.

Refunds:

  • If your return is approved after inspection, your refund will be processed through your original payment method.
  • Refund decisions will be made after verifying the returned product condition.

How to Contact:

Thank you for trusting Careism. We are committed to providing you the best products and service!